A dysfunctional workplace takes a huge toll on an organization – employees and clients included.
Processes that aren’t aligned and departments that don’t communicate create choke-points, missed deadlines and rising levels of frustration. It negatively impacts revenue, profit and growth. On the other hand, a fully functional workplace will support continuous growth.
WorkPlace Assessments. How well do your systems and processes support achieving your goals? Are they easy and effective for employees to work with? Do they provide a positive experience for customers? Identifying friction or choke points and eliminating them can improve customer and employee satisfaction scores. And, of course, increased efficiency can positively impact the bottom line.
GoalsBased Action Plans. The insights gained from the assessment are included in a WorkPlace Performance Plan. It’s a step-by-step process to help align the people and processes that are essential to efficient, effective organizations. It also includes Key Performance Indicators (KPIs) to be used to determine the overall impact of improving workplace performance.
Plan Management. Harrington Strategies provides support in tracking KPIs to measure improvement. And to help regularly update your plan to make sure it continues to support a culture of continuous growth.